FAQ

What methods of payment do you accept?


We currently accept Credit Card, Debit Card & PayPal




How do I change my delivery address?


Contact us ASAP after placing your order. We will do our best to make the amendment to your order, however this isn’t always possible.

Email: sales@shernaturel.com




I have a promo code which isn’t working at check out


The promotional offer has now ended and the discount is no longer valid. We suggest signing up to the mailing list for future offers and discounts.




What is your returns policy?


Please see our Returns & Refund page